Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
This section describes our Return and Refund Policy to help buyers understand how returns and refunds are handled at Campus E-Shop.
Terms of Return:
Products can be returned within 7 days of delivery.
State of Return:
Items must be unused, undamaged, and in their original packaging. Customized or personalized products can only be returned if they arrive damaged, misprinted, or incorrect.
Reason for Return:
You may request a return if the product is defective, damaged during transit, incorrect, or not as described.
Process for Return:
To initiate a return, please contact our customer service via WhatsApp or phone with your order number and reason for return. Our team will guide you through the pickup or drop-off process.
Process of Refund:
Refunds are issued after the returned item is inspected and approved. Refunds will be processed within 3–7 business days to your original method of payment or as store credit, depending on your preference.
Contact Details:
For any return or refund queries, please reach out to us at:
Phone/WhatsApp: 9235317532
Email: onlineiitk@gmail.com
Campus E Shop
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